Article - CS411690
PAI Cube building failed with error "255:: Error occured while performing external sorting" in Servigistics Intellicus
Modified: 11-Feb-2026
Applies To
- Servigistics Intellicus 7.3 NA to 25.1
Description
- PAI Cube Building process fails with error:
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------------------------------------------------------------------------------------------------------ Build Failed --------------------Last Build Summary-------------------- Build Type : Full Build No : 1 Completed On : <dateTime> Summary: -1:: java.lang.NullPointerException 255:: Error occured while performing external sorting 204021:: Error while building CUBE. 204029:: Failed to build cube as failed to get cube object details from repository --------------------All Build Summary-------------------- Completed On : <dateTime> Summary : -1:: java.lang.NullPointerException 255::Error occured while performing external sorting 204021::Error while building CUBE. 204029::Failed to build cube as failed to get cube object details from repository ------------------------------------------------------------------------------------------------------
- Intellicus ReportEngine log contains:
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<datetime> <thread> : Trying to acquire new connection object for: DemoStagingDB <datetime> <thread> : DBConnPooling: Populating new batch with size = 5 for pool = <datetime> <thread> : DBConnPooling: Total DB connections in all pools of container:DemoStagingDB are =30 <datetime> <thread> : DBConnPooling: Populating failed,expansion capacity fell short <datetime> <thread> : Failed to expand the connection pool: <datetime> <thread> : DBConnPooling: Populating new batch with size = 5 for pool = <datetime> <thread> : DBConnPooling: Total DB connections in all pools of container:DemoStagingDB are =30 <datetime> <thread> : DBConnPooling: Populating failed,expansion capacity fell short <datetime> <thread> : Failed to expand the connection pool: <datetime> <thread> : 17918041:Unable to acquire connection. Either increase the connection Timeout settings or increase the maximum number of connections in the Pool com.impetus.interaj.providers.DataProviderException: 76~X~Unable to acquire connection. Either increase the connection Timeout settings or increase the maximum number of connections in the Pool at com.impetus.interaj.dataprovider.connection.ConnectionPool.acquireConnection(ConnectionPool.java:808) [?:?] at com.impetus.interaj.dataprovider.connection.DBConnectionPool.acquireConnection(DBConnectionPool.java:80) [?:?] at com.impetus.interaj.dataprovider.connection.ConnectionPoolContainer.acquireConnection(ConnectionPoolContainer.java:1380) [?:?] at com.impetus.interaj.dataprovider.connection.ConnectionManager.acquireConnection(ConnectionManager.java:4181) [?:?] at com.impetus.interaj.dataprovider.connection.ConnectionManager.acquireConnection(ConnectionManager.java:4211) [?:?] at com.impetus.interaj.dataprovider.DataSourceManager.getDSConnection(DataSourceManager.java:287) [?:?] at com.impetus.interaj.dataprovider.rdbms.JDBCDataSourceManager.getDSConnection(JDBCDataSourceManager.java:936) [?:?] at com.impetus.interaj.dataprovider.rdbms.JDBCDataSourceManager.executeQuery(JDBCDataSourceManager.java:1010) [?:?] at com.impetus.interaj.dataprovider.rdbms.RDBMSResultSet.executeQueryOnDataSourceManager(RDBMSResultSet.java:1589) [?:?] at com.impetus.interaj.dataprovider.rdbms.RDBMSResultSet.executeFinalQueryOnDataSource(RDBMSResultSet.java:1776) [?:?] at com.impetus.interaj.dataprovider.rdbms.RDBMSResultSet.executeSQLQuery(RDBMSResultSet.java:1650) [?:?] at com.impetus.interaj.dataprovider.rdbms.RDBMSResultSet.executeAsTable(RDBMSResultSet.java:1333) [?:?] at com.impetus.interaj.dataprovider.etl.BaseResultSet.executeResultSetAsProcedureOrTableOrDefault(BaseResultSet.java:2646) [?:?] at com.impetus.interaj.dataprovider.etl.BaseResultSet.populate(BaseResultSet.java:1332) [?:?] at com.impetus.interaj.dataprovider.rdbms.RDBMSResultSet.populate(RDBMSResultSet.java:3062) [?:?] at com.impetus.interaj.dataprovider.etl.sort.DatabaseSort.applySorting(DatabaseSort.java:167) [?:?] at com.impetus.interaj.dataprovider.etl.sort.SortedResultSet.applySorting(SortedResultSet.java:135) [?:?] at com.impetus.interaj.dataprovider.etl.sort.SortedResultSet.run(SortedResultSet.java:201) [?:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_131] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_131] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_131]
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