Article - CS411489

Kepware MQTT Client fail to connect MQTT Broker with error "Permission denied: connect"

Modified: 05-Mar-2024   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.9 to 6.15
  • ThingWorx Kepware Server (legacy) 6.9 to 6.15

Description

  • The MQTT Client of IoT Gateway plug-in of Kepware Products fail to connect to outside MQTT Broker with below errors
  • Error KEPServerEX\Runtime MQTT agent 'xxx' failed to connect - reason: 'Not authorized to connect'.
  • Error KEPServerEX\Runtime MQTT agent 'xxx' failed to connect - reason: 'Permission denied: connect'.
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