Article - CS410413
Unable to send emails from Windchill PDMLink and the EMailQueue is stuck
Modified: 02-Mar-2026
Applies To
- Windchill PDMLink 12.0 to 13.0
Description
- Unable to send emails from Quick Links or from workflows
- Email queue is stuck even though the logs indicate that the email is sending successfully from Windchill to the SMTP server
- Email notifications are not getting triggered for the workflow tasks
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