Article - CS410270
Camera Widget freezes 3D Items and camera in Vuforia View 9.17 on mobile IOS.
Modified: 05-Feb-2024
Applies To
- Vuforia View 9.16.0
- both the official PTC Vuforia Studio camera widget and the custom API code for taking a picture have the same behavior on IOS with Vuforia View 9.17
- e.g. the following API code will have the same issue:
$scope.takePhoto = function(AugmentationsEnabled) {
tml3dRenderer.takeScreenshot({withAugmentation: AugmentationsEnabled}, $scope.openSaveDialog, null);
$scope.view.wdg['maxImagePopup'].visible = false;
}
E.g. the example to take photos without to countdown of 3 seconds.
Description
- Camera Widget freezes 3D Items and camera in Vuforia View 9.17 on mobile IOS.
- After tacking a Photo it freezes all 3D Items and the camera display in Vuforia View 9.17 on mobile.
- When the 3D Items are frozen - the 2D Widget are working but still a recovering is not possible so that further work is not possible without restarting. Issue is new in Vuforia App release 9.17
- Issue does not occurs on Anrdoid mobile plattform.
- Issue does not occur with version 9.16 and earler
- On IOS Apple platform issue is consistent - it always occurs.
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