Article - CS409964
"Error [authenticating connection], Server websocket will be closed. cause: Application key '<Application Key>' expired!" error in ApplicationLog when edge agent attempts to connect to ThingWorx Platform
Modified: 06-Mar-2024
Applies To
- ThingWorx Platform 8.5 to 9.5
Description
- Agent experiencing an outage and fails to connect to ThingWorx Platform
- ThingWorx Platform reporting error in \ThingworxStorage\logs\ApplicationLog.log and \ThingworxStorage\logs\SecurityLog.log:
Error [authenticating connection], Server websocket will be closed. cause: Application key '<Application Key>' expired!
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