Article - CS408059

Unable to launch PTC Solution Installer for Windchill 13.0

Modified: 28-Dec-2023   


Applies To

  • Windchill PDMLink 13.0.0.1

Description

  • Unable to launch PTC Solution Installer for Windchill 13.0
  • Executing setup.bat from the WC13.0.0.1 service pack bundle does not launch the installer.
  • JavaLauncher.log was created in <suer>/AppData/Local with the below error:
[YYYY/MM/DD HH:MM:SS.586, javaw.exe (PID: 7144, TID: 3904), Executor.cpp:563 (Executor2::execAndWait)]
    TRACE: Process with PID=1976 terminated. Exit code=3004
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