Article - CS407960

General troubleshooting process for server down issue in Codebeamer

Modified: 01-Oct-2024   


Applies To

  • Codebeamer 22.10 22.10 SP9 to 2.2

Description

  • Preliminary troubleshooting processes for the Codebeamer server
  • What initial information would Codebeamer support request for troubleshooting performance issues or server outages?
  • Is the server actually down?
  • Codebeamer server requires a restart
  • Codebeamer server unresponsive
  • How to check the server log
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