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Article - CS407500

Navigating from the Structure tab and try to open a Document with Configurable Link then find the Content tab shows empty and it will get displayed only after refreshing the page in Windchill PDMLink

Modified: 19-Dec-2023   


Applies To

  • Windchill PDMLink 12.0

Description

  • Navigating from the Structure tab and try to open a Document with Configurable Link then find the Content tab shows empty and it will get displayed only after refreshing the page
  • It reported the below error in the Web Browser's Console window after enabling the Developer Mode while the issue was occurring.
windchill-libs.js:75 could not evaluate the response TypeError: Cannot read properties of null (reading 'getBottomToolbar')
    at Ext.data.Store.handleResultLimitActions (windchill-all.js:1836:164)
    at EXTUTIL.Event.fire (ext-and-extensions.js:61:298)
    at PTC.jca.DataSourcePagingStore.fireEvent (ext-and-extensions.js:54:298)
    at processRecords (windchill-all.js:425:291)
    at loadChunk (windchill-all.js:409:152)
    at Object.register (windchill-all.js:433:394)
    at PTC.jca.DataSourceProxy.doRequest (windchill-all.js:464:174)
    at PTC.jca.DataSourceProxy.<anonymous> (ext-and-extensions.js:1837:220)
    at PTC.jca.DataSourceProxy.<anonymous> (windchill-all.js:468:287)
    at PTC.jca.DataSourceProxy.doRequest (ext-and-extensions.js:1838:481)
BrowserConsoleAppender.append @ windchill-libs.js:75
Appender.doAppend @ windchill-libs.js:38
Logger.callAppenders @ windchill-libs.js:21
Logger.log @ windchill-libs.js:21
error @ windchill-libs.js:25
jsca.error @ windchill-all.js:131
handlers @ windchill-all.js:1512
runHandlers @ windchill-all.js:1510
process @ windchill-all.js:1513
options.onSuccess @ windchill-all.js:1517
options.onSuccess @ windchill-all.js:3042
respondToReadyState @ ext-and-extensions.js:1886
onStateChange @ ext-and-extensions.js:1884
(anonymous) @ ext-and-extensions.js:1837
XMLHttpRequest.send (async)
request @ ext-and-extensions.js:1883
initialize @ ext-and-extensions.js:1881
(anonymous) @ ext-and-extensions.js:1838
klass @ ext-and-extensions.js:1829
doRequest @ windchill-all.js:3044
getElementHtml @ windchill-all.js:1517
PTC.dd.DropZoneTable @ windchill-all.js:1484
addTable @ windchill-all.js:1477
addItem @ windchill-all.js:2537
(anonymous) @ windchill-all.js:2534
(anonymous) @ ext-and-extensions.js:1855
each @ ext-and-extensions.js:1855
PTC.infoPage.myTab.MyTabPanel.loadTables @ windchill-all.js:2533
fire @ ext-and-extensions.js:61
fireEvent @ ext-and-extensions.js:54
render @ ext-and-extensions.js:314
renderItem @ ext-and-extensions.js:390
renderAll @ ext-and-extensions.js:399
onLayout @ ext-and-extensions.js:389
onLayout @ ext-and-extensions.js:396
layout @ ext-and-extensions.js:389
setActiveItem @ ext-and-extensions.js:398
setActiveTab @ ext-and-extensions.js:936
afterRender @ ext-and-extensions.js:924
render @ ext-and-extensions.js:315
onLayout @ ext-and-extensions.js:407
layout @ ext-and-extensions.js:389
runLayout @ ext-and-extensions.js:393
onResize @ ext-and-extensions.js:392
fire @ ext-and-extensions.js:61
fireEvent @ ext-and-extensions.js:54
onBodyResize @ ext-and-extensions.js:518
onResize @ ext-and-extensions.js:517
setSize @ ext-and-extensions.js:356
setItemSize @ ext-and-extensions.js:396
onLayout @ ext-and-extensions.js:396
layout @ ext-and-extensions.js:389
setActiveItem @ ext-and-extensions.js:398
PTC.infoPage.displayInfoPage @ windchill-all.js:252
PTC.infoPage.doLayout @ windchill-all.js:251
(anonymous) @ windchill-all.js:235
PTC.onReady @ windchill-all.js:29
PTC.infoPage.layout @ windchill-all.js:235
eval @ VM3840:5
PTC.jslint.foundEvalReservedWord @ windchill-all.js:41
PTC.navigation._evalScripts @ windchill-all.js:177
PTC.navigation.evalPageScripts @ windchill-all.js:176
handlers @ windchill-all.js:1512
runHandlers @ windchill-all.js:1510
process @ windchill-all.js:1513
options.onSuccess @ windchill-all.js:1517
options.onSuccess @ windchill-all.js:3042
respondToReadyState @ ext-and-extensions.js:1886
onStateChange @ ext-and-extensions.js:1884
(anonymous) @ ext-and-extensions.js:1837
XMLHttpRequest.send (async)
request @ ext-and-extensions.js:1883
initialize @ ext-and-extensions.js:1881
(anonymous) @ ext-and-extensions.js:1838
klass @ ext-and-extensions.js:1829
doRequest @ windchill-all.js:3044
getElementHtml @ windchill-all.js:1517
PTC.navigation.initiateRequest @ windchill-all.js:158
PTC.navigation._loadContent @ windchill-all.js:156
(anonymous) @ ext-and-extensions.js:1837
(anonymous) @ windchill-all.js:3974
(anonymous) @ ext-and-extensions.js:1838
fire @ ext-and-extensions.js:61
fireEvent @ ext-and-extensions.js:54
handleStateChange @ ext-and-extensions.js:992
hashChange @ ext-and-extensions.js:994
h @ ext-and-extensions.js:74
hashchange (async)
setLocationHash @ ext-and-extensions.js:992
add @ ext-and-extensions.js:996
PTC.navigation.addHistoryToken @ windchill-all.js:147
PTC.navigation.loadContent @ windchill-all.js:150
PTC.navigation.remapNavigationLinks @ VM3344 windchill-all.js:145
h @ VM3340 ext-and-extensions.js:74
2windchill-libs.js:75 Uncaught TypeError: Cannot read properties of undefined (reading 'getSize') http://hostname/Windchill/netmarkets/javascript/util/ext-and-extensions.js 356
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