Article - CS407374
Downloaded .lic file is empty for License ID renewal in PTC Kepware Products
Modified: 17-Dec-2023
Applies To
- Kepware Server (formerly KEPServerEX) 6.8
- ThingWorx Kepware Server (legacy) 6.8
Description
- Downloaded .lic file is empty with 0kb
- How to renew Hardware License if the .lic file is empty
- This issue is only identified for Hardware Key which is converted from software License ID
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