Article - CS406679
Cannot finish workflow task with "electronic signatures" option selected, it show errors: "Error: Data integrity check failed. Task {0} could not be completed" in Windchill PDMLink 12.0
Modified: 07-Dec-2023
Applies To
- Windchill PDMLink 12.0.2.0
Description
- Cannot finish workflow task with Electronic Signatures option selected, it show errors in the UI:
Error: Data integrity check failed. Task xxxx could not be completed
- Error message in method server log :
ERROR : com.ptc.netmarkets.work.StandardNmWorkItemService xxxx- The user name and password combination entered is not valid. (wt.org.electronicIdentity.engines.EnginesRB/7) wt.org.electronicIdentity.SignatureInvalidException: The user name and password combination entered is not valid.
at wt.org.electronicIdentity.engines.LDAPFDACompliantSignatureEngine.validateSig(LDAPFDACompliantSignatureEngine.java:249)
at wt.org.electronicIdentity.engines.LDAPFDACompliantSignatureEngine.validateSig(LDAPFDACompliantSignatureEngine.java:190)
at com.ptc.netmarkets.work.StandardNmWorkItemService.esignatureVarification(StandardNmWorkItemService.java:5671)
at com.ptc.netmarkets.work.StandardNmWorkItemService.processCompleteAction(StandardNmWorkItemService.java:6208)
at com.ptc.netmarkets.work.StandardNmWorkItemService.complete(StandardNmWorkItemService.java:984)
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