Article - CS406541
End of Support Announcement for Production Advisor, Asset Advisor, Controls Advisor, and Operator Advisor
Modified: 13-Oct-2026
Applies To
- ThingWorx Platform 8.5 SP2 to 9.3 SP12
- ThingWorx Manufacturing Apps Family 8.5.2 SP2 to 9.1 SP1
Description
- As mentioned in the PTC Product Release Advisor , PTC is announcing the retirement of ThingWorx Manufacturing & Service Apps (ThingWorx Manufacturing Apps Family of Extensions)
- Production Advisor
- Asset Advisor
- Controls Advisor
- Operator Advisor
- Extensions for ThingWorx Manufacturing Apps
- ThingWorx-Apps-<version>-extension-bundle
- ThingWorx-Apps-<version>-extension.zip
- ThingWorx-Apps-<version>-extension-dependencies.zip
- ThingWorx-Apps-<version>-extension-upgrade-utility.zip
- ThingWorx-Apps-<version>-extension.zip
- ThingWorx-Asset-Remoting-<version>-extension
- AssetRemoting.zip
- WebSocketTunnel_ExtensionPackage.zip
- WebSocketTunnelLibrary_ExtensionPackage.zip
- ThingWorx-Apps-<version>-extension-bundle
- Latest release is ThingWorx Manufacturing Apps Family of Extensions 9.1.1, which will be the product’s final release
- ThingWorx Manufacturing Apps Family of Extensions will continue to be supported through the planned end-of-support dates for version 9.1.1, deployable on ThingWorx Platform Server version 9.3.x, which has been announced to be December 23, 2024
- During this support period, PTC will continue to provide software updates and existing compliance specification updates as deemed necessary by PTC
- For more on support timelines, please refer to the PTC Release Advisor Matrix for ThingWorx Manufacturing Apps Family of Extensions 9.1.1
- Existing customers under maintenance will no longer receive regulation updates, patches, security fixes, or technical support for these extensions starting December 23, 2024
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