Article - CS405275
"CWWKE0005E: The runtime environment could not be launched" in cogaudit.log on Windchill Cognos server
Modified: 15-Nov-2023
Applies To
- Windchill PDMLink 11.0 to 12.0
Description
Failed to run Cognos Report from Windchill UI
The following error observed in cogaudit.log :
The following error observed in cogaudit.log :
-8 307 XQE 0 1 Audit.RTUsage.qs.XQE.V5DataServer StartService QueryService failed to start with the following command-line arguments: [/appl/ptc/Windchill-11.0/Reporting/jre/bin/java, -Xms1024m, -Xmx8192m, -Xmnx4096m, -Xmns512m, -server, -Xscmx100m, -Xshareclasses:cachedir=../javasharedresources,name=cognos10%u,nonfatal, -Xmso512K, -Xcompressedrefs, -verbose:gc, -Xverbosegclog:/appl/ptc/Windchill-11.0/Reporting/logs/XQE/dq_verbosegc_%Y%m%d.%H%M%S.%pid.log,1,1000, -Xgcpolicy:gencon, -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,exec=rm -f /appl/ptc/Windchill-11.0/Reporting/data/.xqe.%pid > /dev/null, -DCOG_ROOT=/appl/ptc/Windchill-11.0/Reporting, -DParentProcessID=59945, -Dcubingservices_home=/appl/ptc/Windchill-11.0/Reporting/v5dataserver, -Dcubingservices_data=/appl/ptc/Windchill-11.0/Reporting/data, -DParentProcessPort=9668, -Djava.library.path=/appl/ptc/Windchill-11.0/Reporting/bin64:, -Djava.rmi.server.hostname=<hostname> , -DenableTraceServer, -ea, -Dorg.dom4j.QName.singleton.strategy=org.dom4j.util.PerThreadSingleton, -Dorg.dom4j.DocumentFactory.singleton.strategy=org.dom4j.util.PerThreadSingleton, -javaagent:bin/tools/ws-javaagent.jar, -jar, bin/tools/ws-server.jar, dataset-service] with console output: CWWKE0005E: The runtime environment could not be launched. CWWKE0010E: The required server.xml file must exist and be readable. Path: /appl/ptc/Windchill-11.0/Reporting/wlp/usr/servers/dataset-service/server.xml Reason: file not found
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