Article - CS404672
Method Server failed to start with error "Could not initialize Auditing service" in Windchill PDMLink
Modified: 23-Jun-2026
Applies To
- Windchill InfoEngine Server 13.0
- Windchill PDMLink 12.0 to 13.1
Description
- Unable to start Windchill Method Server
- Error in Method Server log:
ERROR [main] wt.method.server.startup.services - Failure to start manager wt.audit.StandardAuditService wt.services.ManagerException: Could not initialize Auditing service. Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: XXXXXXXXX:389 at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1163) at wt.org.LdapServices.queryPrincipals(LdapServices.java:2526) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:568) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at jdk.proxy2/jdk.proxy2.$Proxy75.queryPrincipals(Unknown Source) at wt.adapter.delegate.LdapServiceDelegate.queryPrincipals(LdapServiceDelegate.java:188) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12338) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12291) at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12276) at wt.org.StandardOrganizationServicesManager._queryPrincipal(StandardOrganizationServicesManager.java:12168) at wt.org.StandardOrganizationServicesManager.getAuthenticatedUser(StandardOrganizationServicesManager.java:3758) at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3899) at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3837)
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