Article - CS404672

Method Server failed to start with error "Could not initialize Auditing service" in Windchill PDMLink

Modified: 23-Jun-2026   


Applies To

  • Windchill InfoEngine Server 13.0
  • Windchill PDMLink 12.0 to 13.1

Description

  • Unable to start Windchill Method Server
  • Error in Method Server log:
    ERROR [main] wt.method.server.startup.services  - Failure to start manager wt.audit.StandardAuditService wt.services.ManagerException: Could not initialize Auditing service.
    Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: XXXXXXXXX:389
    	at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1163)
    	at wt.org.LdapServices.queryPrincipals(LdapServices.java:2526)
    	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
    	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
    	at jdk.proxy2/jdk.proxy2.$Proxy75.queryPrincipals(Unknown Source)
    	at wt.adapter.delegate.LdapServiceDelegate.queryPrincipals(LdapServiceDelegate.java:188)
    	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12338)
    	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12291)
    	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12276)
    	at wt.org.StandardOrganizationServicesManager._queryPrincipal(StandardOrganizationServicesManager.java:12168)
    	at wt.org.StandardOrganizationServicesManager.getAuthenticatedUser(StandardOrganizationServicesManager.java:3758)
    	at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3899)
    	at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3837)
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