Cognos error CM-REQ-4342 An error occurred with the client in Method Server Logs

• Cognos error CM-REQ-4342 An error occurred with the client in Method Server Logs 
• CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login.
• ERROR in MethodServerLogs

ERROR [wt.jmx.core.SharedScheduledExecutor.worker] com.ptc.windchill.enterprise.report.StandardReportService  - Could not ping third-party reporting system! wt.util.WTException: CM-REQ-4342 An error occurred with the client.
Nested exception is: AxisFault
 faultCode: Client
 faultSubcode: 
 faultString: CM-REQ-4342 An error occurred with the client.
 faultActor: 
 faultNode: 
 faultDetail: 
	{http://developer.cognos.com/schemas/bibus/3/}exception:
					<severity>error</severity>
					<errorCode>cmAuthenticateFailed</errorCode>
					<ns1:message>
						<messageString>CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login.</messageString>
					<detail>
					<exception xmlns:cm="http://developer.cognos.com/schemas/bibus/3/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="bus:CAMException">
						<severity xsi:type="bus:severityEnum">error</severity>
						<errorCode>-36</errorCode>
						<errorCodeString xml:space="preserve" xsi:type="xsd:string">camAuthUserRecoverable</errorCodeString>
						<messages soapenc:arrayType="bus:message[3]" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="SOAP-ENC:Array">
							<item xsi:type="bus:message">
								<messageString xml:space="preserve" xsi:type="xsd:string">CAM-AAA-0055 User input is required.</messageString>
							</item>
							<item xsi:type="bus:message">
								<nestingLevel xsi:type="xsd:integer">1</nestingLevel>
								<messageString xml:space="preserve" xsi:type="xsd:string">CAM-AAA-0036 Unable to authenticate because the credentials are invalid.</messageString>
							</item>

• IBM Cognos Configuration UI ERROR on testing AdministrativeLDAP

[ ERROR ] AAA-AUT-0018 The authentication request failed. Please refer to the nested messages for the cause of the failure. 
[ ERROR ] AAA-SYS-0001 An internal error occurred. 
[ ERROR ] java.lang.RuntimeException: Expected a single account object Testing with the bind user works fine.