Article - CS404235

Method Server throws "License group XXX" is not available in the cache. This is not valid license" in Windchill PDMLink

Modified: 05-Feb-2026   


Applies To

  • Windchill PDMLink 12.1 to 13.1

Description

  • Method Server throws:
"License group PTC_EBOM_MANAGEMENT_LICENSE is not available in the cache.This is not valid license"
  • Method Server throws:
License group PTC_PDMLINK_MODULE_LICENSE is not available in the cache.This is not valid license
 ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
  • After upgrading Windchill, Method Server throws following error:

    wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
    ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_NAVIGATE_VIEW_ADU is not available in the cache.This is not valid license

wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_PROJECTLINK_MODULE_LICENSE is not available in the cache.This is not valid license

wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_MPMLINK_MODULE_LICENSE is not available in the cache.This is not valid license
This is a printer-friendly version of Article 404235 and may be out of date. For the latest version click CS404235