Article - CS404235
Method Server throws "License group XXX" is not available in the cache. This is not valid license" in Windchill PDMLink
Modified: 05-Feb-2026
Applies To
- Windchill PDMLink 12.1 to 13.1
Description
- Method Server throws:
"License group PTC_EBOM_MANAGEMENT_LICENSE is not available in the cache.This is not valid license"
- Method Server throws:
License group PTC_PDMLINK_MODULE_LICENSE is not available in the cache.This is not valid license
ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
- After upgrading Windchill, Method Server throws following error:
wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license. ERROR [ajp-nio-127.0.0.1-8010-exec-3] wt.access.ViewAndPrintAccessEvaluator XXXX - License group PTC_MECHANICAL_DESIGN_I_LICENSEis not available in the cache.This is not valid license.
wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_NAVIGATE_VIEW_ADU is not available in the cache.This is not valid license wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_PROJECTLINK_MODULE_LICENSE is not available in the cache.This is not valid license wt.access.ViewAndPrintAccessEvaluator <User Name> - License group PTC_MPMLINK_MODULE_LICENSE is not available in the cache.This is not valid license
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