Article - CS402832
Method Server is failing to start on the Slave Node in Windchill PDMLink
Modified: 30-Aug-2024
Applies To
- Windchill PDMLink 12.0 to 13.0
Description
- After a Windchill Server reboot, Windchill won't start
- Windchill unable startup during Upgrade process
- MethodServer/ServeManager reports following error:
ERROR [main] wt.intersvrcom - Error in static initializer java.rmi.RemoteException: Failed to obtain MasterCacheMonitor instance; nested exception is: java.lang.NullPointerException at wt.cache.MasterCacheMonitor.getInstance(MasterCacheMonitor.java:80) at wt.cache.CacheManager.<init>(CacheManager.java:595) at wt.intersvrcom.SiteInfoCache.<init>(SiteInfoCache.java:138) at wt.intersvrcom.StandardInterSvrComService.<clinit>(StandardInterSvrComService.java:394) at wt.manager.ServerManagerMain.main(ServerManagerMain.java:228) Caused by: java.lang.NullPointerException at wt.cache.MasterCacheMonitor.getInstance(MasterCacheMonitor.java:72) ... 25 more INFO [main] wt.system.err - Exception in thread "main" org.apache.logging.log4j.core.appender.AppenderLoggingException: java.lang.NoClassDefFoundError: Could not initialize class wt.intersvrcom.StandardInterSvrComService at org.apache.logging.log4j.core.config.AppenderControl.tryCallAppender(AppenderControl.java:165) at org.apache.logging.log4j.core.config.AppenderControl.callAppender0(AppenderControl.java:134) at org.apache.logging.log4j.core.config.AppenderControl.callAppenderPreventRecursion(AppenderControl.java:125) at wt.manager.ServerManagerMain.main(ServerManagerMain.java:238) Caused by: java.lang.NoClassDefFoundError: Could not initialize class wt.intersvrcom.StandardInterSvrComService at java.base/java.lang.Class.forName0(Native Method) at wt.log4j.jmx.AsyncJDBCAppender.append(AsyncJDBCAppender.java:845) at org.apache.logging.log4j.core.config.AppenderControl.tryCallAppender(AppenderControl.java:161) ... 16 more”
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