Article - CS400990

Package Delivery ZIP file could not be created with error "Contact your administrator if the problem persists" in Windchill PDMLink

Modified: 12-Oct-2023   


Applies To

  • Windchill PDMLink 11.1 to 12.1

Description

  • Package Delivery ZIP file could not be created with error Contact your administrator if the problem persists
com.ptc.windchill.wp.delivery.export.AbstractDeliveryExportDelegate Administrator - Delivery ZIP file could not be created. Contact your administrator if the problem persists.
wt.util.WTException: java.nio.file.FileAlreadyExistsException: <wt_home>\temp\IXBExpImp\ABCD\####.tmp -> <wt_home>\temp\IXBExpImp\ABCD\####, E.1[1].zip
Nested exception is: java.nio.file.FileAlreadyExistsException: <wt_home>\temp\IXBExpImp\ABCD\####.tmp -> <wt_home>\temp\IXBExpImp\ABCD\####, E.1[1].zip
    at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:81)
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