Article - CS400054

SolidWorks fails to startup (linked to Windchill Workgroup Manager, in CAD Worker or Standalone session) displaying "Loading registry..." in the startup splash screen

Modified: 03-Sep-2025   


Applies To

  • Windchill PDMLink 11.1 to 13.1
  • Windchill Workgroup Manager (WWGM)
  • SolidWorks

Description

  • SolidWorks fails to startup (linked to Windchill Workgroup Manager, in CAD Worker or Standalone session) displaying "Loading registry..." in the startup splash screen
  • SolidWorks CAD worker fails to startup with failure message reported in the helper and worker logs:
    • helper log:
[<date> <time>] Started worker
[<date> <time>] Worker process #### has exited unexpectedly. Shutting down helper.
[<date> <time>] Worker helper shutting down.
[<date> <time>] WorkerHelper completed, exiting.
  • worker log:
[<date> <time>] sw2pv Error:58000: Failed to start SolidWorks 
 
This is a printer-friendly version of Article 400054 and may be out of date. For the latest version click CS400054