Article - CS399203
PSI failed with error for OCU, " ORA-12514, TNS:listener does not currently know of service requested in connect descriptor " in windchill PDMLink
Modified: 03-Oct-2024
Applies To
- Windchill PDMLink 11.0 to 13.0
Description
- PSI is failing for OCU, Error in OCU_PtcInstall.log
Failed to create Windchill database user dbuser DEBUG xxxx-xx-xx xx:xx:xx - SQL STATE: 08006 DEBUG xxxx-xx-xx xx:xx:xx - CODE: 12514 DEBUG xxxx-xx-xx xx:xx:xx - MESSAGE: Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor DEBUG xxxx-xx-xx xx:xx:xx - ERROR MESSAGE: Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor DEBUG xxxx-xx-xx xx:xx:xx - Connnection to the database failed or OCU failed to execute the query. </p> DEBUG xxxx-xx-xx xx:xx:xx - Exiting with return code -1
- Users\＜User Name＞\AppData\Local\Temp\PTCSOLNINSTALLER_PtcInstall.log contains below error
java.sql.SQLRecoverableException: Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
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