Article - CS396275
Getting error "Failed to get Flexera License Manager. Flexera throw an error" in Windchill PDMLink
Modified: 04-Sep-2023
Applies To
- Windchill PDMLink 12.1
Description
- Getting error "Failed to get Flexera License Manager. Flexera throw an error"
- PTC Solution Installer (PSI) failed with an error "Loader Failed" due to Method Sever can not get ready
- Method server failing with error:
INFO [main] wt.system.out - Expecting an absolute path of the library: FlxCore64.dll ERROR [main] wt.licenseusage.licensing.FlexeraLicenseManager - Failed to get Flexera License Manager. Flexera throw an error : Licensing error: Message ID: 0, Session ID: 0, Error ID: 6, Tamper detected: IHRfX0g3MkFlOTFnOFhxcmRLVHhJUjFxcVdsdkkgIGZhbHNlIHsgWyJ0X19KeVZBTVE3VTdMT1JYUnZydW1BZjFVeHRlU0UiXSA9IHRydWUsWyJ0X18wVWNqUWJlejRXQWJ0d0tsQXBTRnZ6enRlZyJdID0gcHJTUWk3eWc4SjdJMkxWNFlJdUNScm9yUlRZLFsidmlzdWFsX3N0dWRpbyJdID0gdHJ1ZSx9IA== . 2023-06-28 15:43:03,823 FATAL [main] wt.method.server - MethodServerMain abort java.lang.NullPointerException at wt.licenseusage.licensing.LicenseController.populateOldLicenseEntitlement(LicenseController.java:1487) at wt.licenseusage.licensing.LicenseController.acquireLicenseFeatures(LicenseController.java:291) at wt.licenseusage.licensing.LicenseController.startLicenseController(LicenseController.java:226) at wt.licenseusage.licensing.StandardLicenseManagerService.performStartupProcess(StandardLicenseManagerService.java:164) at wt.services.StandardManager.startup(StandardManager.java:459) at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363) at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112) at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:167) at wt.services.StandardManager.startup(StandardManager.java:459) at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44) at wt.method.MethodServerMain.run(MethodServerMain.java:584) at wt.method.MethodServerMain.main(MethodServerMain.java:353) FATAL [main] wt.method.server.shutdown - Stopping services... INFO [main] wt.method.server.shutdown.services - All managers shut down. FATAL [main] wt.method.server.shutdown - MethodServer stopped
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