Article - CS395835

Windchill proxy MediaEntity fails to download in Thingworx Platform/Flow/Navigate with gateway error 502 when using some proxy servers

Modified: 25-Nov-2024   


Applies To

  • ThingWorx Platform 9.3 to 9.5
  • Windchill Navigate (formerly ThingWorx Navigate) 9.3 to 9.5

Description

  • Windchill proxy MediaEntity fails to download with gateway error 502 when using some proxy servers like Nginx version 1.24
  • Mashup retrieving Windchill viewable fails to download 3D Viewable
  • ThingWorx service to fetch the Windchill proxy MediaEntity fails with 502 error
  • ThingWorx Nginx log shows error:
upstream sent duplicate header line: "Transfer-Encoding: chunked", previous value: "Transfer-Encoding: chunked" while reading response header from upstream



 

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