Article - CS395732

Unable to install Connected Work Cell ThingWorx Apps

Modified: 27-Jun-2023   


Applies To

  • ThingWorx Connected Work Cell 3.1.1 F000 to 3.1.2.0
  • MSSQL

Description

  • When trying to install Connected Work Cell an error is received:
    • ERROR 2023-06-23 10:32:22.157 Install Applications - Error Code: 25002
      CORE Creating database: PTC.SCA.SCO.MnfgCommonDatabaseInstaller.CreateDatabase : Failed to execute InitData of PTC.SCA.SCO.DefaultGenericManager (com.thingworx.dsl.exceptions.DSLRequestProcessingException: Execution error in service script [InstallApplications_INS] :: Execute Update failed: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot find the object "dbo.ErrorSeverityLevel" because it does not exist or you do not have permissions.), Failed to execute EnhanceTables of PTC.SCA.SCO.DefaultEquipmentManager (com.thingworx.dsl.exceptions.DSLRequestProcessingException: Execution error in service script [InstallApplications_INS] :: Execute Query failed. Please check Database logs for more details.
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