Article - CS395381
Adobe Illustrator crashes when double clicking on AI file to open it in FlexPLM 12.0
Modified: 21-Jun-2023
Applies To
- FlexPLM 12.0
- FlexPLM Design Suite - AI Plugin 2.2.0.0
Description
- Adobe Illustrator crashes when double clicking on AI file to open it
- Exception in Adobe Illustrator crash report:
<crash exception="EXCEPTION_HEAP_CORRUPTION" exceptionCode="0xc0000374" instruction="0x0000XXXXXXXX"> . . . . . <hbLogSessionDllStatus> ERROR_HB_UNABLE_TO_LOAD_DLL </hbLogSessionDllStatus
- Adobe Illustrator crashes when checking out document from FlexPLM UI
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