Article - CS395381

Adobe Illustrator crashes when double clicking on AI file to open it in FlexPLM 12.0

Modified: 21-Jun-2023   


Applies To

  • FlexPLM 12.0
  • FlexPLM Design Suite - AI Plugin 2.2.0.0

Description

  • Adobe Illustrator crashes when double clicking on AI file to open it
  • Exception in Adobe Illustrator crash report:
    <crash exception="EXCEPTION_HEAP_CORRUPTION" exceptionCode="0xc0000374" instruction="0x0000XXXXXXXX">
    .
    .
    .
    .
    .
    <hbLogSessionDllStatus>
    ERROR_HB_UNABLE_TO_LOAD_DLL
    </hbLogSessionDllStatus
  • Adobe Illustrator crashes when checking out document from FlexPLM UI 
This is a printer-friendly version of Article 395381 and may be out of date. For the latest version click CS395381