Article - CS395328

"Connection to ThingWorx failed.| Platform = <domain:port>/Thingworx/WS, error = could not initialize a secure socket connection" when trying to connect to ThingWorx using PTC Kepware Products

Modified: 25-Dec-2023   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.11.764.0
  • ThingWorx Kepware Server (legacy) 6.11.764.0

Description

  • Connection to ThingWorx failed.| Platform = <domain:port>/Thingworx/WS, error = could not initialize a secure socket connection when trying to connect to ThingWorx through ThingWorx Kepware Server
  • In property editor of Kepware
    • Encryption is disabled
    • Trust all certificate is enabled
    • Connection is attempted on port 80/8080
  • Even though port 80 is enabled insecure connections are not being allowed
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