Article - CS394253
Unable to access ThingWorx 8.5 with "503 Error"
Modified: 06-Jun-2023
Applies To
- ThingWorx Platform 8.5
- Microsoft SQL Server
Description
- Users unable to login to ThingWorx
- 503 Error being received when trying to login
- Following a Tomcat restart, logs indicate memory and persistence provider errors
- Unable to RDP into server hosting the SQL Server persistence provider
- ping and telnet were successful
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