Article - CS394215
The older 2016 OpenCL Runtime "opencl_runtime_16.1.2_x64_setup.msi" installed from Creo Parametric 7.0 & 8.0 installer breaks Windows Camera application on Lenovo P15v laptops
Modified: 29-Oct-2024
Applies To
- Creo Parametric 7.0.0.0 to 9.0.3.0
- Creo+
- Lenovo P15v laptops
- Lenovo P16v laptops
Description
- So far, this problem is only reported for Lenovo P15v/P16v model laptops.
- The older 2016 OpenCL Runtime opencl_runtime_16.1.2_x64_setup.msi installed from Creo Parametric 7.0 & 8.0 installer breaks Windows Camera application on Lenovo P15v laptops.
- The OpenCL Runtime opencl_runtime_16.1.2_x64_setup.msi being shipped along with Creo 7.0, Creo 8.0 and up to Creo 9.0.3.0 installs older 2016 version OpenCL.dll at C:\Windows\System32\OpenCL.dll leading to breakage of Windows Camera Application.
This is a printer-friendly version of Article 394215 and may be out of date. For the latest version click CS394215