Article - CS391874
Windchill credentials cannot be saved in embedded browser in Creo Parametric
Modified: 01-Sep-2025
Applies To
- Creo+
- Windchill PDMLink 11.0 to 13.0
- Creo Parametric 7.0 to 10.0
- Windchill Workgroup Manager (WWGM)
Description
- The Remember Me functionality when logging into Windchill via the embedded browser in Creo Parametric does not work
- Only some users have to fill in the credentials every time they start a new Creo session even if the Remember My Password check box is checked
- User cannot save his credentials for Windchill login in Creo Parametric
- After the system restart user's credentials are gone/missing for the embedded browser
- Credentials for Windchill login get forgotten randomly even though users have checked the Save my login option
- The Credentials Window for Creo Parametric loses the login information
- After installing Modeling 20.5.1 and Workgroup Manger 12.1.1.1 the password field in WGM is empty after every PC reboot
- Prompt window "Windows Security" auto-populates with "Domain/emailId" instead of "<username>" while opening representation in Creo View from Windchill PDMLink when user logs in to Entra Id enabled machines.
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