Article - CS391466
Patch installation failing with error "CreateProcess error=206, The filename or extension is too long" in Windchill PDMLink
Modified: 10-Nov-2025
Applies To
- Windchill PDMLink 12.1 to 13.1
Description
- CPS Update or Maintenance installation is failing with following error:
BUILD FAILED x:\ptc\Windchill_12.1.2\Windchill\installer\wnc\ConnectedPLMWebservices\deploy.xml:17: java.io.IOException: Cannot run program "x:\Program Files\Amazon Corretto\jdk11.0.17_8\bin\java.exe" (in directory "x:\ptc\Windchill_12.1.2\Windchill\installer\wnc\ConnectedPLMWebservices"): CreateProcess error=206, The filename or extension is too long at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128) at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071) at java.base/java.lang.Runtime.exec(Runtime.java:592) at org.apache.tools.ant.taskdefs.launcher.Java13CommandLauncher.exec(Java13CommandLauncher.java:58) - Failed to install 13.0-XXXX_CPSXB1 patch
- Error in the Patch Logs:
x:\Users\xxxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xml:715: The following error occurred while executing this line: x:\Users\xxxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xml:726: The following error occurred while executing this line: x:\xxxxxxx_xxxxx\Windchill_13.0\Windchill\installer\wnc\ConnectedPLMWebservices\deploy.xml:13: java.io.IOException: Cannot run program "x:\xxxxxxx_xxxxx\Windchill_13.0\Java\bin\java.exe" (in directory "x:\xxxxxxx_xxxxx\Windchill_13.0\Windchill\installer\wnc\ConnectedPLMWebservices"): CreateProcess error=206, The filename or extension is too long at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1143) at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1073) at java.base/java.lang.Runtime.exec(Runtime.java:594) at org.apache.tools.ant.taskdefs.launcher.Java13CommandLauncher.exec(Java13CommandLauncher.java:58) at org.apache.tools.ant.taskdefs.Execute.launch(Execute.java:424) at org.apache.tools.ant.taskdefs.Execute.execute(Execute.java:438) Caused by: java.io.IOException: CreateProcess error=206, The filename or extension is too long at java.base/java.lang.ProcessImpl.create(Native Method) at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:499) at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:158) at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1110) ... 84 more Total time: 2 minutes 2 seconds ************************************************************************ END: Failed to deploy module rt. ************************************************************************ java.lang.Exception: C:\Users\xxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xmlreturned 1 at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntScript(AntExecute.java:185) at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntTarget(AntExecute.java:119) at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntTarget(AntExecute.java:88) at com.ptc.windchill.install.tpatch.ant.AntDeployModuleRt.executeDeployModuleRt(AntDeployModuleRt.java:71) at com.ptc.windchill.install.tpatch.ant.AntTargetsController.executeModuleRtDeployment(AntTargetsController.java:224) at com.ptc.windchill.install.tpatch.ant.AntTargetsController.executeAntTargets(AntTargetsController.java:316) at com.ptc.windchill.install.tpatch.TempPatchInstall.executeAntTargets(TempPatchInstall.java:198) at com.ptc.windchill.install.safearea.complete.SafeAreaCompletePatchInstall.executeSafeAreaCompletePatchInstall(SafeAreaCompletePatchInstall.java:43) at com.ptc.windchill.install.tpatch.TempPatchInstallerUpdate.decidePerformAction(TempPatchInstallerUpdate.java:104) at com.ptc.windchill.install.tpatch.TempPatchInstallerUpdate.main(TempPatchInstallerUpdate.java:63)
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