Article - CS391466

Patch installation failing with error "CreateProcess error=206, The filename or extension is too long" in Windchill PDMLink

Modified: 10-Nov-2025   


Applies To

  • Windchill PDMLink 12.1 to 13.1

Description

  • CPS Update or Maintenance installation is failing with following error:
    BUILD FAILED
    x:\ptc\Windchill_12.1.2\Windchill\installer\wnc\ConnectedPLMWebservices\deploy.xml:17: java.io.IOException: Cannot run program "x:\Program Files\Amazon Corretto\jdk11.0.17_8\bin\java.exe" (in directory "x:\ptc\Windchill_12.1.2\Windchill\installer\wnc\ConnectedPLMWebservices"): CreateProcess error=206, The filename or extension is too long
            at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
            at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
            at java.base/java.lang.Runtime.exec(Runtime.java:592)
            at org.apache.tools.ant.taskdefs.launcher.Java13CommandLauncher.exec(Java13CommandLauncher.java:58)
  • Failed to install 13.0-XXXX_CPSXB1 patch
  • Error in the Patch Logs:
    x:\Users\xxxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xml:715: The following error occurred while executing this line: 
    x:\Users\xxxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xml:726: The following error occurred while executing this line: 
    x:\xxxxxxx_xxxxx\Windchill_13.0\Windchill\installer\wnc\ConnectedPLMWebservices\deploy.xml:13: java.io.IOException: Cannot run program "x:\xxxxxxx_xxxxx\Windchill_13.0\Java\bin\java.exe" (in directory "x:\xxxxxxx_xxxxx\Windchill_13.0\Windchill\installer\wnc\ConnectedPLMWebservices"): CreateProcess error=206, The filename or extension is too long 
    at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1143) 
    at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1073) 
    at java.base/java.lang.Runtime.exec(Runtime.java:594) 
    at org.apache.tools.ant.taskdefs.launcher.Java13CommandLauncher.exec(Java13CommandLauncher.java:58) 
    at org.apache.tools.ant.taskdefs.Execute.launch(Execute.java:424) 
    at org.apache.tools.ant.taskdefs.Execute.execute(Execute.java:438) 
    
    Caused by: java.io.IOException: CreateProcess error=206, The filename or extension is too long 
    at java.base/java.lang.ProcessImpl.create(Native Method) 
    at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:499) 
    at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:158) 
    at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1110) 
    ... 84 more 
    Total time: 2 minutes 2 seconds 
    ************************************************************************ 
    END: Failed to deploy module rt. 
    ************************************************************************ 
    java.lang.Exception: C:\Users\xxxx\AppData\Local\Temp\tp_13.0-XXXX_CPSXB1\installModules.xmlreturned 1 
    at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntScript(AntExecute.java:185) 
    at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntTarget(AntExecute.java:119) 
    at com.ptc.windchill.install.tpatch.ant.AntExecute.executeAntTarget(AntExecute.java:88) 
    at com.ptc.windchill.install.tpatch.ant.AntDeployModuleRt.executeDeployModuleRt(AntDeployModuleRt.java:71) 
    at com.ptc.windchill.install.tpatch.ant.AntTargetsController.executeModuleRtDeployment(AntTargetsController.java:224) 
    at com.ptc.windchill.install.tpatch.ant.AntTargetsController.executeAntTargets(AntTargetsController.java:316) 
    at com.ptc.windchill.install.tpatch.TempPatchInstall.executeAntTargets(TempPatchInstall.java:198) 
    at com.ptc.windchill.install.safearea.complete.SafeAreaCompletePatchInstall.executeSafeAreaCompletePatchInstall(SafeAreaCompletePatchInstall.java:43) 
    at com.ptc.windchill.install.tpatch.TempPatchInstallerUpdate.decidePerformAction(TempPatchInstallerUpdate.java:104) 
    at com.ptc.windchill.install.tpatch.TempPatchInstallerUpdate.main(TempPatchInstallerUpdate.java:63) 
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