Article - CS391203
After a reboot or restart, the Advanced Tags links are dead until launching/connecting any Client(including Quick Client) in PTC Kepware Products
Modified: 03-Mar-2025
Applies To
- Kepware Server (formerly KEPServerEX) 6.0.2107.0 to 6.17
- ThingWorx Kepware Server (legacy) 8.0 to 6.17
Description
- After a reboot or restart, the Advanced Tags links are dead until launching/connecting any Client(including Quick Client)
- Advanced tags are not functioning properly but start working when disabled and then re-enabled
- I am having issues with the Advanced Tag configuration on an installation of KepServerEX v6.15
- I have ~100 advanced tags configured to read values from different devices and write them into my main Allen-Bradley PLC
- I have run into an issue multiple times where I found the values have stopped updating in my main PLC
- When this happens, I go to the device for my main PLC in Kepware and launch the quick client so I can see the values
- As soon as the quick client opens and connects, my values start updating again in the main PLC
- Is there something that can cause the advanced tags to lock up?
- Why does opening the quick client cause it to start working again?
This is a printer-friendly version of Article 391203 and may be out of date. For the latest version click CS391203