Article - CS390893

AEM: Specific word document in German language fails to create PDF from AEM's adminui page with error "ALC-PDG-010-012-PDFMaker reported an error while printing the document"

Modified: 17-Apr-2023   


Applies To

  • Windchill PDMLink 11.1
  • Creo View Adapters 9.1
  • AEM 6.5.3
  • MS Office 2016 (16.0.4266.1001) 32 bit
  • Adobe Acrobat 2017. Version 2017.012.30262

Description

  • Creating PDF from Word document via File > Save as > PDF fails with below error
The export failed due to an unexpected error.
  • German language MS Word file fails to create PDF via Acrobat tab > File > Save as Adobe PDF without any error
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