Article - CS389562
Method Server throwing wt.org.OrganizationServicesIEException: javax.naming.CommunicationException in Windchill PDMLink
Modified: 23-Sep-2025
Applies To
- Windchill PDMLink 12.0 to 13.1
Description
- Method server failed with the following error:
Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.audit.AuditService" with implementation class: "wt.audit.StandardAuditService"
Nested exception is: wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException:
<OLD_LDAP_URL>pointed with <port>
- Windchill unable to start. Method server exits with error
Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: XXXX:389 at wt.org.LdapServices.queryParentsFromLdap(LdapServices.java:506) at wt.org.LdapServices.populateImmediateParentMap(LdapServices.java:3034) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy74.populateImmediateParentMap(Unknown Source)
- Method Server throwing wt.org.OrganizationServicesIEException:
javax.naming.CommunicationException in Windchill PDMLink ERROR [main] wt.method.server.startup.services - Failure to start manager wt.audit.StandardAuditService wt.services.ManagerException: Could not initialize Auditing service. Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: windchillds.domain.com:389 at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1181) ERROR [main] wt.method.server.startup.services - Failure to start manager wt.audit.StandardAuditService wt.services.ManagerException: Could not initialize Auditing service. Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: ****.**:389 at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1148) - Unable to access Windchill UI with error code 500:
Exception: wt.session.SessionUsers$PreLoginException: wt.util.WTException: wt.util.WTException: wt.util.WTRuntimeException: wt.org.OrganizationServicesIEException:
javax.naming.CommunicationException
Nested exception is: wt.util. WTRuntimeException: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException
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