Unable to send emails through email page from QuickLinks with error, "com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.252 SendAsDenied" in Windchill PDMLink

• Unable to send emails through email page from QuickLinks
• Failed to send mail
• Failed to send mail by Email Page
• The EmaiQueue has a large number of failed entries
• Method server logs show the following error:

com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.252 SendAsDenied; [email protected] not allowed to send as [email protected]; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

	at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2374)
	at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:2095)
	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1301)
	at com.infoengine.webject.msg.SendMail.invoke(SendMail.java:485)
	at com.infoengine.procunit.webject.WebjectProcessor.invokeWebject(WebjectProcessor.java:624)
	at com.infoengine.procunit.webject.WebjectProcessor.processTask(WebjectProcessor.java:210)
	at com.infoengine.SAK.Webject.invoke(Webject.java:491)
	at com.infoengine.compiledTasks.file.appl.ptc.Windchill_12$2e0.Windchill.tasks.wt.mail.sendmail$2exml.invoke(sendmail$2exml.java:751)
	at com.infoengine.SAK.Task.invoke(Task.java:1806)
	at com.infoengine.SAK.Task.invoke(Task.java:1714)
	at wt.mail.EMailMessage.submitMessage(EMailMessage.java:1560)
	at wt.mail.EMailMessage._send(EMailMessage.java:833)
	at wt.mail.EMailMessage.send(EMailMessage.java:775)
	at com.ptc.netmarkets.project.StandardNmProjectService.sendEmail(StandardNmProjectService.java:2204)
	at com.ptc.netmarkets.project.StandardNmProjectService.email(StandardNmProjectService.java:1065)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at com.sun.proxy.$Proxy177.email(Unknown Source)
	at com.ptc.windchill.enterprise.team.commands.TeamCommands.email(TeamCommands.java:355)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.ptc.core.components.forms.FormDispatcher.callWizardCommand(FormDispatcher.java:112)
	at com.ptc.core.components.forms.FormDispatcher.execute(FormDispatcher.java:98)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.ptc.netmarkets.util.beans.NmCommandBean.execute(NmCommandBean.java:2247)
	at com.ptc.jca.mvc.controllers.ActionController.executeWizardAction(ActionController.java:222)
	at com.ptc.jca.mvc.controllers.ActionController.processRequest(ActionController.java:125)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
	at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
	at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
	at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
	at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:681)
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)
	at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1677)
	at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:57)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:367)
	at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:526)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:882)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1657)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.base/java.lang.Thread.run(Thread.java:829)

Client does not have permissions to send as this sender