Article - CS389494
Exported MS Word file via Gateway failed to be opened by error "Word experienced an error trying to open the file" in Integrity Lifecycle Manager / Windchill RV&S
Modified: 27-Mar-2023
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 4.6/ 8.6 to 13.1
Description
- Exported MS Word file via Gateway failed to be opened by following error, when an image is inserted into template file
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Word experienced an error trying to open the file. Try these suggestions. * Check the file permissions for the document or drive. * Make sure there is sufficient free memory and disk space * Open the file with the Text Recovery converter
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