Article - CS389386
PSI failing with Error : "Flexeraax2$aaa: Windows DLL failed to load." in Windchill PDMLink
Modified: 10-Sep-2025
Applies To
- Windchill PDMLink 11.2 to 12.0
Description
- PTC Solution Installer (PSI) aborts with below error:
- The UI error is as below after clicking details:
- The UI error is as below after clicking details:
Flexeraax2$aaa: Windows DLL failed to load
at Flexeraax2.af(Unknown Source)
at Flexeraax2.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
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