Article - CS38902
How to configure a Thumbnail Worker for Windchill PDMLink
Modified: 08-Sep-2025
Applies To
- Creo View Adapters 1.0 to 12.1
- ProductView Adapters and Creo Elements/View Adapters 12.1 to 13.0
- PTC Arbortext Content Manager 9.1 to 12.1
- Windchill PDM Essentials 10.1 to 12.0
- Windchill ProjectLink 9.1 to 13.1
- Pro/INTRALINK 8.x + 9.1 to 12.1
- Windchill PDMLink 9.1 to 13.1
- Windchill Visualization Services (WVS)
- Thumbnail Generator
- Microsoft Windows
Description
- How does one configure server-side By Worker Agent (formerly By CAD Agent) Thumbnail Generation using a THUMBNAIL worker?
- The Thumbnail Generator is not supported on Red Hat Linux (RHEL) or the other UNIX flavours, how do I then, configure server-side Thumbnail Generation?
- WVS Job Monitor and Publish Monitor show the error:
No Thumbnail Created by Server:WARNING: Unable to generate server thumbnail
- The server cannot generate thumbnails
- Using client side viewable generation, but no thumbnail is being generated on Server after Checking in
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