Article - CS387617

The publish job task is stuck and job failed in Windchill PDMLink

Modified: 01-Mar-2023   


Applies To

  • Windchill PDMLink 10.2 to 12.1

Description

  • The publish job task is stuck and job failed
  • Unable to publish WVS Representations in Windchill PDMLink due to Unexpected Exception has occured
  • WVS Job Monitor Details error:
    . . .
    Asm Processing Returned: <transfer_folder>\<name>_asm.pvs
    Start Store Component Viewable Files
    Unexpected Exception has occured
    End Store Component Viewable Files, Error Occured
    remove temp dir: <transfer_folder>
    End (with Error): Assembly  - <name>.asm, WCQA, A.0
    End job (with error): Assembly  - <name>.asm, WCQA, A.0
    Publish Complete event dispatched
    remove temp dir: <pubtemp>\publish#####.tmp
    . . .
  • MethodServer Log reports:
    ERROR [PublisherQueue2.PollingThread] wt.wvs.loader.EDRLoader <username>- EDRLoader - Unexpected error 
    java.io.IOException: Write ED2 Structure: root component is null 
    at com.ptc.wvs.server.util.Structure2.writeED(Structure2.java:2298) 
    at com.ptc.wvs.server.util.Structure2.writeED(Structure2.java:2267) 
    at com.ptc.wvs.server.util.Structure2.writeEDStructure(Structure2.java:503) 
    at com.ptc.wvs.server.loader.EDRLoader.start(EDRLoader.java:604) 
    at com.ptc.wvs.server.publish.PublishHelper.storeRepresentation(PublishHelper.java:501) 
    at com.ptc.wvs.server.publish.CadConvertPROE.storeComponentRepresentation(CadConvertPROE.java:555)
    at com.ptc.wvs.server.publish.PublishJob.publishComponent(PublishJob.java:1257) 
    at com.ptc.wvs.server.publish.PublishJob.publishObject(PublishJob.java:1050) 
    at com.ptc.wvs.server.publish.PublishJob.executePublishJob(PublishJob.java:878) 
    at com.ptc.wvs.server.publish.PublishJob.processJob(PublishJob.java:637) 
    at com.ptc.wvs.server.publish.WVSProcessingJob.doMyJob(WVSProcessingJob.java:471) 
    at com.ptc.wvs.server.publish.WVSProcessingJob.doJobSynchronously(WVSProcessingJob.java:437)
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