Article - CS386867

Error " java.lang.IllegalArgumentException: jsse.alias_no_key_entry" received after updating the TLS certificate for ThingWorx

Modified: 20-Feb-2023   


Applies To

  • ThingWorx Platform 9.0 to 9.3

Description

  • Tomcat certificate has been updated due to expiry date.
  • When starting Tomcat it fails with
SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to initialize component [Connector[null-443]]
	org.apache.catalina.LifecycleException: Protocol handler initialization failed
		at org.apache.catalina.connector.Connector.initInternal(Connector.java:1033)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.core.StandardService.initInternal(StandardService.java:533)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:1057)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.startup.Catalina.load(Catalina.java:584)
		at org.apache.catalina.startup.Catalina.load(Catalina.java:607)
		at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
		at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
		at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
		at java.lang.reflect.Method.invoke(Unknown Source)
		at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:303)
		at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
	Caused by: java.lang.IllegalArgumentException: jsse.alias_no_key_entry
		at org.apache.tomcat.util.net.AbstractJsseEndpoint.createSSLContext(AbstractJsseEndpoint.java:99)
		at org.apache.tomcat.util.net.AbstractJsseEndpoint.initialiseSsl(AbstractJsseEndpoint.java:71)
		at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:216)
		at org.apache.tomcat.util.net.AbstractEndpoint.bindWithCleanup(AbstractEndpoint.java:1141)
		at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:1154)
		at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:581)
		at org.apache.coyote.http11.AbstractHttp11Protocol.init(AbstractHttp11Protocol.java:74)
		at org.apache.catalina.connector.Connector.initInternal(Connector.java:1030)
		... 13 more
	Caused by: java.io.IOException: jsse.alias_no_key_entry
		at org.apache.tomcat.util.net.SSLUtilBase.getKeyManagers(SSLUtilBase.java:326)
		at org.apache.tomcat.util.net.SSLUtilBase.createSSLContext(SSLUtilBase.java:246)
		at org.apache.tomcat.util.net.AbstractJsseEndpoint.createSSLContext(AbstractJsseEndpoint.java:97)
		... 20 more


 
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