Article - CS386867
Error " java.lang.IllegalArgumentException: jsse.alias_no_key_entry" received after updating the TLS certificate for ThingWorx
Modified: 20-Feb-2023
Applies To
- ThingWorx Platform 9.0 to 9.3
Description
- Tomcat certificate has been updated due to expiry date.
- When starting Tomcat it fails with
SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to initialize component [Connector[null-443]] org.apache.catalina.LifecycleException: Protocol handler initialization failed at org.apache.catalina.connector.Connector.initInternal(Connector.java:1033) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.core.StandardService.initInternal(StandardService.java:533) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:1057) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.startup.Catalina.load(Catalina.java:584) at org.apache.catalina.startup.Catalina.load(Catalina.java:607) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:303) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473) Caused by: java.lang.IllegalArgumentException: jsse.alias_no_key_entry at org.apache.tomcat.util.net.AbstractJsseEndpoint.createSSLContext(AbstractJsseEndpoint.java:99) at org.apache.tomcat.util.net.AbstractJsseEndpoint.initialiseSsl(AbstractJsseEndpoint.java:71) at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:216) at org.apache.tomcat.util.net.AbstractEndpoint.bindWithCleanup(AbstractEndpoint.java:1141) at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:1154) at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:581) at org.apache.coyote.http11.AbstractHttp11Protocol.init(AbstractHttp11Protocol.java:74) at org.apache.catalina.connector.Connector.initInternal(Connector.java:1030) ... 13 more Caused by: java.io.IOException: jsse.alias_no_key_entry at org.apache.tomcat.util.net.SSLUtilBase.getKeyManagers(SSLUtilBase.java:326) at org.apache.tomcat.util.net.SSLUtilBase.createSSLContext(SSLUtilBase.java:246) at org.apache.tomcat.util.net.AbstractJsseEndpoint.createSSLContext(AbstractJsseEndpoint.java:97) ... 20 more
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