Article - CS38577

CAD/Office Worker fails to start with error "Got version 8 INIT FAILURE (with no description) from WVS" in Windchill PDMLink

Modified: 28-Jul-2026   


Applies To

  • Windchill PDMLink 9.1 to 13.1
  • Creo View Adapters 1.0 to 12.1
  • ProductView Adapters and Creo Elements/View Adapters 10.0 to 13.0
  • Windchill PDM Essentials 10.1 to 11.1
  • Windchill ProjectLink 9.1 to 12.0
  • Windchill MPMLink 9.1 to 12.0

Description

  • CAD Worker fails to start
  • Office Worker fails to start
  • Error in Worker's monitor log :
Connecting to server "localhost" on port XXXX
Connection established
Got version 8 INIT  FAILURE (with no description) from WVS.
Monitor Shutting down.
  • Worker Agent Returned error Failed to send message to CadAgent
  • Creo worker fails to start and only monitor logs are generated with the following details:
    [2026-07-17 13:37:59] Logging level set to 0x01.
    [2026-07-17 13:37:59] Connecting to server "XXXX" on port 5600
    [2026-07-17 13:37:59] Monitor keep alive set - 300000 milliseconds
    [2026-07-17 13:37:59] Connection established
    [2026-07-17 13:37:59] Got version 8 INIT FAILURE (with no description) from WVS.
    [2026-07-17 13:37:59] Monitor Shutting down
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