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Article - CS385500

After 12.0.3.4 patch installation, Getting redline error while loading the linesheet in FlexPLM

Modified: 31-Jan-2023   


Applies To

  • FlexPLM 12.0.3.4

Description

  • After 12.0.3.4 patch installation, Getting redline error while loading the linesheet
  • Unable to load LineSheet and getting red line error, after patch installation 12.0.3.4 - Affected across multiple seasons
  • Stacktraces in Method server logs: 
    • ERROR [ajp-nio-127.0.0.1-8010-exec-2] com.lcs.wc.util.LCSErrorLog <username> -  --time:= --responseTime:=932 --remoteAddress:=xx.1xx.2x.1xx --remoteHost:=xx.1xx.2x.1xx --remoteUser:=<username> --activity:=VIEW_LINE_PLAN --action:=INIT --oid:=VR:com.lcs.wc.season.LCSSeason:xx --StackTrace:=(com.lcs.wc.resource.ErrorReportRB/errorReport_genericEmailMessage) com.lcs.wc.util.LCSException: The system is unable to process your request at this time.
  Please try again later. If the problem persists contact your system administrator.
               at com.lcs.wc.foundation.LCSQuery.runDirectQuery(LCSQuery.java:330)
               at com.lcs.wc.foundation.LCSQuery.runDirectQuery(LCSQuery.java:304)
               at com.lcs.wc.changeAudit.ChangeAuditQuery.getLatestChangeAuditEvents(ChangeAuditQuery.java:980)
               at com.lcs.wc.season.query.modules.ChangeAuditModuleImpl.queryChangeAuditNotification(ChangeAuditModuleImpl.java:55)
               at com.lcs.wc.season.query.modules.ChangeAuditModuleImpl.addChangeAuditNotification(ChangeAuditModuleImpl.java:27)
               at com.lcs.wc.season.query.LineSheetQuery.getLineSheetResults(LineSheetQuery.java:160)
               at org.apache.jsp.rfa.jsp.v2.season.LinePlan_jsp._jspService(LinePlan_jsp.java:904)
               at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
               at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465)
               at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
               at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
               at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
               at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
               at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:581)
               at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:520)
               at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:906)
               at org.apache.jsp.rfa.vrd.jsp.v2.main.MainTemplate_jsp._jspService(MainTemplate_jsp.java:768)
               at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
               at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465)
               at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
               at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
               at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
               at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
               at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:462)
               at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:388)
               at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316)
               at org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:735)
               at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:707)
               at org.apache.jsp.rfa.jsp.v2.season.SeasonController_jsp._jspService(SeasonController_jsp.java:1418)
               at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
               at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465)
               at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
               at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)

       
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