Article - CS384597
PTC Solution Installer (PSI) aborts with error "Flexeraax2$aaa: Windows DLL failed to load" in Windchill PDMLink 12.0
Modified: 18-Jun-2023
Applies To
- Windchill PDMLink 12.0
- Windows 11
Description
- PTC Solution Installer (PSI) aborts with error "Flexeraax2$aaa: Windows DLL failed to load"
- Installing Windchill 12.0.0.0 on Windows 11 operating system.
- Installing Windchill 12.0.2.0 on Windows 11 operating system
- PSI installer logs shows :
Flexeraax2$aaa: Windows DLL failed to load
at Flexeraax2.af(Unknown Source)
at Flexeraax2.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
- PSI user interface shows :
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