Article - CS384535
CPS update is failing with the error "The process cannot access the file because it is being used by another process" in Windchill PDMLink
Modified: 19-Nov-2025
Applies To
- Windchill PDMLink 11.1 to 13.1
Description
- CPS update is failing with the error: "The process cannot access the file because it is being used by another process"
- MOR update is failing with the error "The process cannot access the file because it is being used by another process" in Windchill PDMLink
- CCSToolsUpdate fails on Replica Server with an error "The process cannot access the file because it is being used by another process"
- Windchill CPS update failed at 10%
- Getting the following error in PSI Installer Logs:
Caused by: X:\ptc\Windchill\Windchill\installer\wnc\install_files_maint.xml:6: The following error occurred while executing this line: X:\ptc\WindchillWindchill\installer\wnc\install_files.xml:25: Failed to copy X:\ptc\Windchill\Windchill\installer\wnc\staging\rt_win\bin\windchill.exe to X:\ptc\WindchillWindchill\bin\windchill.exe due to java.nio.file.FileSystemException X:\ptc\Windchill\Windchill\bin\windchill.exe: The process cannot access the file because it is being used by another process. and I couldn't delete the corrupt X:\ptc\Windchill\Windchill\bin\windchill.exe DEBUG - at org.apache.tools.ant.ProjectHelper.addLocationToBuildException(ProjectHelper.java:582) DEBUG - at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:440)
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