Article - CS383840

Random publish failed: "Problem deleting all files via ftp java.net.SocketException: Connection reset" in Windchill PDMLink

Modified: 05-Jan-2023   


Applies To

  • Windchill PDMLink 10.2 to 12.1

Description

  • Random publish failed: Problem deleting all files via ftp java.net.SocketException: Connection reset
  • BGMS log report:
2023-01-04 11:54:33,957 ERROR [Thread-4673] wt.wvs.workeragent.Worker  - Connection reset
java.net.SocketException: Connection reset
	at java.net.SocketInputStream.read(SocketInputStream.java:210)
	at java.net.SocketInputStream.read(SocketInputStream.java:141)
	at sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
	at sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
	at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
	at java.io.InputStreamReader.read(InputStreamReader.java:184)
	at java.io.BufferedReader.fill(BufferedReader.java:161)
	at java.io.BufferedReader.read(BufferedReader.java:182)
	at org.apache.commons.net.io.CRLFLineReader.readLine(CRLFLineReader.java:58)
	at org.apache.commons.net.ftp.FTP.__getReply(FTP.java:313)
	at org.apache.commons.net.ftp.FTP.__getReply(FTP.java:292)
	at org.apache.commons.net.ftp.FTP.sendCommand(FTP.java:503)
	at org.apache.commons.net.ftp.FTP.sendCommand(FTP.java:628)
	at org.apache.commons.net.ftp.FTP.pass(FTP.java:791)
	at org.apache.commons.net.ftp.FTPClient.login(FTPClient.java:1089)
	at com.ptc.wvs.server.util.FTP.login(FTP.java:444)
	at com.ptc.wvs.server.util.FTP.login(FTP.java:413)
	at com.ptc.wvs.server.cadagent.Worker.deleteAllTrash(Worker.java:1534)
	at com.ptc.wvs.server.cadagent.ShapeType.prepareForJobConversion(ShapeType.java:1119)
	at com.ptc.wvs.server.cadagent.ShapeType.prepareForConversion(ShapeType.java:709)
	at com.ptc.wvs.server.cadagent.ShapeType$Prepare.run(ShapeType.java:2197)
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