Article - CS382681
How to open a Support Case for PTC Kepware Products
Modified: 19-Dec-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.18
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
Description
- How to open a support ticket for PTC kepware products
- Details required to open a Support Case for PTC Kepware products
- Weblink for PTC My Kepware support portal
- Steps for opening a Support case for PTC Kepware Products
- test to submit technical support request from pc at home
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