Article - CS381889
Post upgrade unable to start the Windchill PDMLink 12.1
Modified: 25-Jan-2023
Applies To
- Windchill PDMLink 12.1
Description
- Unable to start the Windchill server after upgrade to 12.1
- MethodServer log shows the below error:
<Date/TIme> DEBUG [main] wt.access.evaluation.report - <= hasAccess is true: wcadmin, object = Organization - <OrgName> (Site) (wt.org.WTOrganization:276), permission = Read <Date/TIme> INFO [main] wt.licenseusage.StandardLicenseUsageService - start initializing license cache <Date/Time> DEBUG [main] wt.access.evaluation.report - => hasAccess: wcadmin, object = Schedule Queue Entry - 54623562 (ScheduleQueue Entry) (wt.queue.ScheduleQueueEntry:597744004), permission = Read <Date/Time> DEBUG [main] wt.access.evaluation.report - type = WCTYPE|wt.queue.ScheduleQueueEntry, domain = null (<****>) <Date/Time> DEBUG [main] wt.access.evaluation.report - checking for policy access ... <Date/Time> DEBUG [main] wt.access.evaluation.policyACL - => getPolicyAcl - IN: = <****>, wt.queue.ScheduleQueueEntry <Date/Time> ERROR [main] wt.licenseusage.licensing.StandardLicenseManagerService - wt.licenseusage.licensing.StandardLicenseManagerService: Error creating FeatureLicenseUpdateQueue schedule queue entry <Date/Time> INFO [main] wt.system.err - java.lang.NullPointerException <Date/Time> INFO [main] wt.system.err - at wt.access.AccessSelector.getQuerySpec(AccessSelector.java:346) <Date/Time> INFO [main] wt.system.err - at wt.access.AccessSelector.getQuerySpec(AccessSelector.java:312) <Date/Time> INFO [main] wt.system.err - at wt.access.StandardAccessControlManager.getPolicyAcl(StandardAccessControlManager.java:2342) <Date/Time> INFO [main] wt.system.err - at wt.access.StandardAccessControlManager.getPolicyAcl(StandardAccessControlManager.java:4270) <Date/Time> INFO [main] wt.system.err - at wt.access.StandardAccessControlManager._hasAccess(StandardAccessControlManager.java:10719) <Date/Time> INFO [main] wt.system.err - at wt.access.StandardAccessControlManager.hasAccess(StandardAccessControlManager.java:536) <Date/Time> INFO [main] wt.system.err - at jdk.internal.reflect.GeneratedMethodAccessor45.invoke(Unknown Source) <Date/Time> INFO [main] wt.system.err - at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) <Date/Time> INFO [main] wt.system.err - at java.base/java.lang.reflect.Method.invoke(Method.java:566) <Date/Time> INFO [main] wt.system.err - at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) <Date/Time> INFO [main] wt.system.err - at com.sun.proxy.$Proxy66.hasAccess(Unknown Source) <Date/Time> INFO [main] wt.system.err - at wt.pds.SurrogateAccessController.checkAccess(SurrogateAccessController.java:94) <Date/Time> INFO [main] wt.system.err - at wt.pds.CompositeAccessController.checkAccess(CompositeAccessController.java:125) <Date/Time> INFO [main] wt.system.err - at wt.pds.StandardACProcessor.processResults(StandardACProcessor.java:130) <Date/Time> INFO [main] wt.system.err - at wt.pds.SequentialResultBuilder.build(SequentialResultBuilder.java:453) <Date/Time> INFO [main] wt.system.err - at wt.pds.BasicResultCursor.next(BasicResultCursor.java:93) <Date/Time> INFO [main] wt.system.err - at wt.pds.SQLDatabasePds.query(SQLDatabasePds.java:880) <Date/Time> INFO [main] wt.system.err - at wt.pom.PersistentObjectManager.query(PersistentObjectManager.java:1077) <Date/Time> INFO [main] wt.system.err - at wt.pom.PersistentObjectManager.query(PersistentObjectManager.java:986) <Date/Time> INFO [main] wt.system.err - at wt.fc.StandardPersistenceManager._query(StandardPersistenceManager.java:1972) <Date/Time> INFO [main] wt.system.err - at wt.fc.StandardPersistenceManager._find(StandardPersistenceManager.java:2008) <Date/Time> INFO [main] wt.system.err - at wt.fc.StandardPersistenceManager.find(StandardPersistenceManager.java:655) <Date/Time> INFO [main] wt.system.err - at wt.fc.StandardPersistenceManager.find(StandardPersistenceManager.java:407) <Date/Time> INFO [main] wt.system.err - at jdk.internal.reflect.GeneratedMethodAccessor59.invoke(Unknown Source) <Date/Time> INFO [main] wt.system.err - at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) <Date/Time> INFO [main] wt.system.err - at java.base/java.lang.reflect.Method.invoke(Method.java:566) <Date/Time> INFO [main] wt.system.err - at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) <Date/Time> INFO [main] wt.system.err - at com.sun.proxy.$Proxy27.find(Unknown Source) <Date/Time> INFO [main] wt.system.err - at wt.licenseusage.licensing.UpdateLicenseFeature.checkExistsQueueEntry(UpdateLicenseFeature.java:151) <Date/Time> INFO [main] wt.system.err - at wt.licenseusage.licensing.UpdateLicenseFeature.addQueueEntry(UpdateLicenseFeature.java:96) <Date/Time> INFO [main] wt.system.err - at wt.licenseusage.licensing.UpdateLicenseFeature.addQueueEntry(UpdateLicenseFeature.java:80) <Date/Time> INFO [main] wt.system.err - at wt.licenseusage.licensing.StandardLicenseManagerService.initializeQueue(StandardLicenseManagerService.java:221) <Date/Time> INFO [main] wt.system.err - at wt.licenseusage.licensing.StandardLicenseManagerService.performStartupProcess(StandardLicenseManagerService.java:156) <Date/Time> INFO [main] wt.system.err - at wt.services.StandardManager.startup(StandardManager.java:459) <Date/Time> INFO [main] wt.system.err - at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363) <Date/Time> INFO [main] wt.system.err - at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112) <Date/Time> INFO [main] wt.system.err - at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:167) <Date/Time> INFO [main] wt.system.err - at wt.services.StandardManager.startup(StandardManager.java:459) <Date/Time> INFO [main] wt.system.err - at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44) <Date/Time> INFO [main] wt.system.err - at wt.method.MethodServerMain.run(MethodServerMain.java:584) <Date/Time> INFO [main] wt.system.err - at wt.method.MethodServerMain.main(MethodServerMain.java:353)
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