Article - CS378753
Can't generate OOTB Jasper report with error "Caused by: javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching XXXX.com found." in Windchill PDMLink
Modified: 07-Nov-2023
Applies To
- Windchill PDMLink 12.0 to 12.1
Description
- Can't generate OOTB Jasper report with error:
Caused by: net.sf.jasperreports.engine.JRException: Error opening input stream from URL: https://XXXX.com:443/Windchill/servlet/ReportServlet?proc=com_ptc_windchill_enterprise_report_ReportTask%23ChangeNoticeSummaryHeader&contextOid=VR:wt.change2.WTChangeOrder2:939003&isDraft=0&uid=wcadmin&locale=en_US.
at net.sf.jasperreports.engine.util.JRLoader.getInputStream(JRLoader.java:343)
at net.sf.jasperreports.repo.DefaultRepositoryService.getInputStream(DefaultRepositoryService.java:122)
... 31 more
Caused by: javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching xxxx.yyyy.com found.
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:349)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:292)
- These errors can result in a zombie method context that never ends
- If enough of these zombie method contexts build up, it can cause user requests or queue processing to hang
- Refer to article CS404068 Jasper errors result in MethodContexts that never end in Windchill PDMLink 12.0
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