Article - CS377553
Multi-Factor Authentication (MFA) and OAuth support for the Mail Extension in ThingWorx Platform
Modified: 17-Jun-2025
Applies To
- ThingWorx Platform 9.0 to 9.7
Description
- Major email providers such as Google and Microsoft are disabling Basic Authentication which will break current versions of the Mail Extension
- Removal of Basic Authentication includes SMTP (sending) and POP3 (receiving)
- When will the ThingWorx Mail Extension support Multi-Factor Authentication (MFA) or OAuth?
- Deprecation of Basic authentication in Exchange Online effective October 1, 2022
- Impact on ThingWorx Platform as Microsoft deprecating Basic Authentication for email, effective October 1, 2022
- Impact of Basic Authentication being disabled for major Email providers as it pertains to the ThingWorx Platform Mail Extension
- What is the impact on ThingWorx Platform due to the disabling of Basic Authentication by Microsoft
- Microsoft has made the following announcements regarding deprecation of Basic Authentication
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