Article - CS376314

Windchill server becomes offline while connecting to Windchill from Creo Parametric

Modified: 20-Jun-2024   


Applies To

  • Windchill PDMLink 11.1 to 13.1
  • Creo Parametric 1.0 to 10.0
  • Creo+

Description

  • Windchill Commonspace icon is greyed out and unable to access
  • Workspace is greyed out and unable to access
  • Server is up and running, still showing as offline in Creo Parametric
  • When the PDM server is offline, Creo still displays the "online" status after it is started. Can it be set to automatically display "offline" status when not connected?
  • Example screenshot of Commonspace grayed out 
image.png
  • Offline checkbox remains unresponsive and cannot be reset on specific client machines after the server went offline once
This is a printer-friendly version of Article 376314 and may be out of date. For the latest version click CS376314