Article - CS375114

Not able to access the Windchill URL outside the Virtual Machine in Windchill PDMLink

Modified: 15-Jul-2025   


Applies To

  • Windchill PDMLink 11.1 M020-CPS24 to 13.0

Description

  • Not able to access the Windchill URL outside the Virtual Machine
  • Getting an below error while accessing the URL:
  • Unable to Login to Windchill UI through Google Chrome or Microsoft Edge and getting below error
Login Authorization Failed..

The server could not verify that you are authorized to access this document. The credentials you provided are either invalid (for example, you entered the wrong password) or your password has expired. Alternately, your browser may be unable to provide the credentials that are required for authorization. Contact your organization’s administrator for more specific information about this error.
  • In Chrome browser shows the below message
Screenshot 2022-11-22 150712.png
  • Firefox shows the below error
    • The connection has timed out

      Coonection timed out.png
  • Windchill URL keeps loading when tries to access outside the Virtual Machine 

 

 
 
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