Article - CS374015

The OOTB .NET SDK 5.8.3 could not setup Tunneling with RAC successfully in ThingWorx Platform

Modified: 02-Aug-2022   


Applies To

  • ThingWorx Platform 8.5 SP19
  • ThingWorx Edge SDK 5.8.3

Description

  • The OOTB .NET SDK 5.8.3 could not setup Tunneling with RAC successfully in ThingWorx Platform
  • Following below configuration Steps
  1. Configure .NET SDK to connect to ThingWorx Platform according to instructions in Help Center
  2. Configure Remote Access Client Tunneling according to article CS300380
  3. When open the mashup and launch the Remote Access Client it notified Awaiting session readiness
  4. In Application Log it reported error as
    • Error executing service StartSession. Message :: Timed out APIRequestMessage [requestId: xxxxx, endpointId: -1, sessionId: -1, method: POST, entityName: [Thing_Nmae], characteristic: Services, target: StartTunnel] - See Script Error Log for more details., status: 500, Error executing service StartSession. Message :: Timed out APIRequestMessage [requestId: xxxxx, endpointId: -1, sessionId: -1, method: POST, entityName: [Thing_Name], characteristic: Services, target: StartTunnel] - See Script Error Log for more details., status: 500

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