Article - CS373678

Configuration not launching in v6.12 of PTC Kepware Products

Modified: 28-Feb-2023   


Applies To

  • ThingWorx Kepware Server (legacy) 6.12
  • Kepware Server (formerly KEPServerEX) 6.12

Description

  • Not able to start the Configuration application
  • Configuration app doesn't start
  • Config application doesn't launch
  • Configuration will not open
  • Cursor briefly changes to the "working" icon, but Configuration doesn't start
  • Unable to open multiple configuration sessions
  • Multiple users not able to access configuration to be a read-only user
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